Steyr Customer Service

Discussion in 'Anything Else' started by Guest, Jun 21, 2006.

  1. Guest

    Guest Guest

    I sent in my M40-A1 because of FTF feed with different types of ammo. Acctually, the gun shop i bought it from sent it in for me. Im curious what the turn around time is going to be and how long it will take to get my gun back.

    Thanks
     
  2. madecov

    madecov Active Member

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    Alan told me he was running a bit behind because they moved the armorer's shop to a larger better lit room.

    he said it would take about 2 weeks before he got to my A1.

    Depending on when yours reaches him I would say it could be about 10 days before he looks at it.

    That's a hell of a lot better than other manufacuturers who are running weeks or months. Try to get an H&K repaired.
     

  3. Syntax360

    Syntax360 Moderator

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    Steyr Arms got me two new magazines inside of a week when I was having trouble with the ones that came with my gun, and when I screwed up my barrel and had to send the whole pistol in, they turned the gun around in 1-1/2 weeks. Excellent turn around time and great service.
     
  4. Matches

    Matches New Member

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    My M9 was in for over 3 months. I suspect it got "lost" somewhere for a while.

    Matches
     
  5. srfl

    srfl New Member

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    My HC'd M40 and M357 need to take a trip to Steyr......
     
  6. madecov

    madecov Active Member

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    Mattches,
    Weren't you the first to return a handgun? IIRC your Steyr was sent back when they were just getting started and when Alan was in Austria for training.

    Since then they have been running pretty fast. Right now they are re setting the facility and getting set up so they can run smoother.
     
  7. Matches

    Matches New Member

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    I dont know if I was THE first one to send an M back, but it was fairly early after they started US service again. I really want to get back to the range and give it a good work out before deciding if it needs to go back or be replaced. It's just to damn hot here in AZ right now to go shooting outdoors and I'm too cheap to shoot at the indoor ranges. I love the Steyr and will get this resovled. It is certainly not my intention to scare off any potential buyers. I just want feel the need to share my situation and when it is resloved Steyr will be that much better.

    Matches