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Discussion Starter · #1 ·
I don't know if this is real news to the rest of you, but since I read a few prior posts about no info or poor response from Austria, I thought I'd just post their reply to my query, which was exceedingly timely, IMO (approx. 10 minutes).

I sent another email to the US representative for Steyr as a follow up. I'll post any information I get from that when I get it.

From: [email protected]
To: <my address deleted>
Subject: AW: Replacement Parts for Steyr S40 Pistol
Date: Tue, 12 Jul 2005 07:12:44 +0200

Dear Sir,

thank you for your e-mail and for being a Steyr Mannlicher customer .

To serve our customers better we have our own organisation in the US.
So you will get the necessary information from:

Steyr Mannlicher USA, Inc.
311 Hwy 45 Alt S.
West Point, MS 39773
USA
Tel .: (662) 492-8924
Fax : (662) 492-8996
E-mail :[email protected]

who will be glad to provide you with all details as well as dealers who
sells our products and accesories.
Hope that we have been able to assist.

With best regards

Bärbel Freller
Sekretariat

STEYR MANNLICHER GmbH. & Co KG
[email protected]
http://www.steyr-mannlicher.com



-----Ursprüngliche Nachricht-----
Von: <my address deleted>
Gesendet: Dienstag, 12. Juli 2005 07:03
An: [email protected]
Betreff: Replacement Parts for Steyr S40 Pistol

Hello,

I live in the USA. Would you please advise how I might acquire replacement
parts for my Steyr S40 pistol?

Thanks very much,
Matt Walker
 
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Discussion Starter · #2 ·
I wrote to Steyr Mannlicher in austria and recieved no answer about availability of spare parts...... :evil:
 

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Does this mean parts will be available again?
And if you send an e mail to the USA office, will you get a reply?

I would imagine that the folks in Austria are just chomping at the bit to get up and running here in the USA.

I Really Really wanna use my M40 on duty and then later get the M40A1 for duty use.

It would be real cool to have an AUG as a Patrol carbine and my STG58 as a reach out and touch em .

Then I copuld be known as SteyrCop
 

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I have e-mailed that address twice about Steyr SBS rifles, and got prompt, courteous, and helpful advice from Tony Rosetti. On one occassion he advised about hunting ammo that shot well in the SBS, and another time we discussed switching to a tactical stock. I don't know if they have pistol parts, but they should answer your queries.
 
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Discussion Starter · #5 ·
Ok, I got a response from the US Steyr rep, below:

From: "Tony Rosetti" <email address deleted>
To: <my email address deleted>
Cc: "Tabbie Hazzard" <email address deleted>
Subject: Re: AW: Replacement Parts for Steyr S40 Pistol
Date: Thu, 14 Jul 2005 09:10:50 -0500

Mr. Walker,

Thanks for your email, and interest in Steyr products. Currently we are in the process of moving our operation to Atlanta. It will be about 2 to 3 months before we are settled in. We are bringing our parts and service in-house, and will have the parts you are requesting at that time. Unfortunately we are unable to help you at this time. Please stay in touch and we will help you. Thanks again.

Tony Rosetti
So, it looks like things are on the right track, but it will be a painfully long wait, for me at least. At least their reply was fast and courteous.
 

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Let's just hope they really get this up and going. I would feel much better if I had springs, extractors, etc on hand before they are needed.
 
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Discussion Starter · #7 ·
alagator said:
Let's just hope they really get this up and going. I would feel much better if I had springs, extractors, etc on hand before they are needed.
Well, I can tell you first hand that it sucks to not have them once you do need them. :(
 

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Matsaleh said:
Ok, I got a response from the US Steyr rep, below:

From: "Tony Rosetti" <email address deleted>
To: <my email address deleted>
Cc: "Tabbie Hazzard" <email address deleted>
Subject: Re: AW: Replacement Parts for Steyr S40 Pistol
Date: Thu, 14 Jul 2005 09:10:50 -0500

Mr. Walker,

Thanks for your email, and interest in Steyr products. Currently we are in the process of moving our operation to Atlanta. It will be about 2 to 3 months before we are settled in. We are bringing our parts and service in-house, and will have the parts you are requesting at that time. Unfortunately we are unable to help you at this time. Please stay in touch and we will help you. Thanks again.

Tony Rosetti
So, it looks like things are on the right track, but it will be a painfully long wait, for me at least. At least their reply was fast and courteous.
Maybe the US Steyr factory in GA rumor is a good one. Sharing plant with HK for the Aug would be 100% if Tony would have said Columbus. How far is Columbus from Atlanta?
 
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Discussion Starter · #10 ·
Columbus is about 100 miles south by south-west of Atlanta, depending on where in Atlanta they locate...all Interstate Hwy between the two.
 
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Discussion Starter · #11 ·
Follow up from Steyr USA

I just received another email from the Steyr USA folks:

From: "Tabbie D. Hazzard" <[email protected]>
To: <my email address deleted>
Subject: Fw: AW: Replacement Parts for Steyr S40 Pistol
Date: Mon, 18 Jul 2005 09:04:44 -0500

Mr. Walker,
I have added your name and email address to out list to contact once in our new facility. Once we are in the new facility and have S pistol parts available we will contact you. Please send me your address and phone number to add to our information list. Thank you for your interest in Steyr products.

Tabbie D. Hazzard
Steyr Mannlicher USA, Inc.
311 Hwy 45 Alt South
West Point, MS 39773
662-492-8924
662-492-8996 fax
[email protected]
http://www.steyr-mannlicher.com
This one was an unsolicited follow-up from Steyr. Looks like they are trying to reach at least this customer! :) Arg... can't they just work out of someone's garage for a while? :)
 
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Discussion Starter · #12 ·
Atlanta, Yea-haw! That where I live. Perhaps then I can then take my FTE prone M40 straight to them until it gets fixed for good. It’s much easier to send a gun back when you don’t have to pay shipping.
 
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