Greetings from smokey Colorado. After trying out a friends Steyr, I found and purchased a used M9-A1 at the gun show this past January as my first ever handgun. I love the gun, but I have had numerous extraction failures. It seemed to be mostly linked to the remanufactured bulk ammo I had purchased from Ammo Kan. Using new ammo (PMC, Winchester, Blazer, etc.) almost, but didn't quite eliminate the problem. I contacted Steyr Arms and they sent me a replacement extractor. I just completed a 4-day handgun course at Front Sight in Nevada. I did have a number of extraction failures, but the gun performed well, running through almost 600 rounds over 4 days. Having never seen one, the instructors were fascinated by the Steyr and took turns shooting it. I am contacting Steyr again to see if we can resolve the extraction issue, but I am still very happy with my purchase!