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blade tech ignoring me

1769 Views 7 Replies 6 Participants Last post by  Shooter
I placed an order with blade tech about 3 months ago now, was not charged and it was on backorder. Have sent about 4 emails over that time requesting an update and have never received a response.

not impressed by the customer service so far. :x

Is this unusual for them?
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Blade Tech customer support--or lack thereof

I live in the city where Blade Tech is located. My experience with them has been less than positive. I was left with the impression they don't really care whether they sell anything to me or not. In that case, I don't really care whether I buy anything from them or not.

In their defense, they are located next to Ft. Lewis and McChord AFB, which are primary suppliers of GIs bound for Iraq & Afghanistan. Their military and LE market has about maxxed out their production. They are in the process of expanding their factory to increase production, but it will be awhile before they are able to meet demand.

I think they are good guys, but after my last encounter with them, I won't try again.

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